Is this service efficient? Is it giving people what they need? What can we do better?
The delivery of public services has never been more in the spotlight and with pressure on public sector finances, a great deal is at stake to ensure services are getting it right.
Our team of trusted, highly qualified researchers are equipped to deal with people of all ages and protected characteristics. From in depth interviews with vulnerable groups to in-street face to face research, our researchers will get you quality results in a sensitive and discreet manner.
“PFA Research is an established local business. Over the past few years we have commissioned them to carry out various research projects which they have delivered successfully.”