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The expansion of gamification and big data is driving digital engagement for thousands of businesses. Gamification is no longer a game. Its disciples swear by... Read More
Here in the research industry, customer service is one of the most easily identifiable methods for self-analysis. So much of what we do comes down... Read More
This blog is a reflection on customer service and my experiences as a customer. Without doubt you will have your own experiences. When child #1... Read More