In this survey we are interested in your views and usage of providers of travel insurance.
The questionnaire should take no longer than 5 minutes to complete.
As a token of our appreciation for your time, we would like to enter you into a prize draw to win £150 of Marks & Spencer vouchers. We will collect your details at the end of the survey.
Please click the NEXT button below to begin. Thank you.
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In which of the following UK regions do you live?
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In your household do you have sole or joint responsibility for purchasing insurance services?
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Which of the following types of insurance services have you purchased within the last 12 months?
Please select all that apply
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Have you been on a holiday or a business trip that involved an overnight stay away from your home within the last 3 years?
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What type of travel insurance policy have you purchased within the last 3 years?
Please select all that apply
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You say that you have not purchased travel insurance in the last 3 years. Have you previously purchased travel insurance but no longer do so?
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Which of the following providers of travel insurance are you aware of?
Please select all that apply
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And from which company did you purchase your most recent travel insurance policy?
(N.B. You may tick only one answer)
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About when you purchase travel insurance...
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How do you usually purchase travel insurance?
Please select all that apply
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Have you ever been refused travel insurance or faced a premium surcharge (i.e. extra cost) for any of the following factors...?
Please select all that apply
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About when you purchase Travel Insurance...
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About when you purchase Travel Insurance...
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About when you purchased Travel Insurance...
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When you booked your last travel insurance policy, would you say the experience was...?
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Please provide as much detail as possible.
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Please provide as much detail as possible.
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About your experience of making claims on travel insurance...
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Have you made a travel insurance claim within the last 5 years?
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What was your experience of making a claim?
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Please provide as much detail as possible
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Please provide as much detail as possible
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About how you feel towards your insurer...
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Please read the follow statements carefully and tick the one which best describes your feelings towards your existing travel insurance provider?
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Please provide as much detail as possible
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Lastly... about your holidays
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To finish off, we would just like to ask a couple of general questions relating to holidays you have taken.
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Which types of holidays or short breaks (i.e. stay of 2 to 4 days) have you taken within the last 3 years?
Please select all that apply
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How many overseas trips do you typically take each year?
Please enter a number for each of the following...
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That is the end of the interview. This survey has been undertaken on behalf of World First Travel Insurance.
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Would you be willing for World First to re-contact you in the future to invite you to take part in other surveys?
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If you would like to be entered into the prize draw for a chance to win £150 of Marks & Spencers shopping vouchers, please provide your contact details:
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Thank you for completing the questionnaire.
Please now click on the SUBMIT button below to send us your answers.
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