We're interested in your views on "work hubs."  Work hubs are a growing concept across the UK, providing the sorts of premises, services and other support required by start up and micro enterprise. If you run a small business in Axminster, Barnstaple, Exmouth, Ilfracombe, Newton Abbot or Totnes, we especially want to hear from you! This survey should take you no longer than 5 minutes to complete. Your answers will be treated with strictest confidence and will not be shared with any third parties without your expressed permission. (If you are not yet started your business and are still setting up, we have a slightly different and more relevant questionnaire for you right here: http://www.pfa-research.com/e-surveys/devonwh/devonwh_prestart.htm) Please click on the NEXT button below to begin...

In which of the following towns or surrounding areas is your business located? Please select all that apply
	Axminster		Exmouth		Newton Abbot		Other
	Barnstaple		Ilfracombe		Totnes

	You said your business is located in a different town... please could you specify?

Including yourself, how many people does your business employ?
	1 (only you)
	2 to 4
	5 to 9
	10 to 49
	50 and above

Can you briefly explain your core business activity?

How many years has your business been operating?
	Less than 1 year
	1 to 2 years
	3 to 5 years
	6 to 10 years
	10+ years

What premises do you use for your business?
	Home-based (or work out of home with no premises)
	Lease dedicated premises
	Rent space in shared premises
	Other arrangement

	You say you have other premises arrangements... briefly, what are your arrangements?

Have you considered moving premises within the last 12 months, or are you currently considering?
	Yes - have considered
	Yes - currently considering
	No

What type of workspace would you be looking for in any new premises for your business? Please select all that apply
	Office		Warehouse		Tourism / leisure site
	Workshop / factory		Retail outlet		Other workspace

	You say you would be looking for 'other workspace'... please can you describe the kind of workspace you would be looking for?

In what area(s) were you, or are you, considering new premises for your business? Please select all that apply
	Axminster		Exmouth		Newton Abbot		Other
	Barnstaple		Ilfracombe		Totnes

	You say you would want premises in a different area... can you say where?

And in what type of site/location would you prefer your new business premises to be located?
	Outskirts of town		Rural setting
	Town centre		Other location
	Industrial estate

	You say you would prefer a different type of location for business premises... can you be more specific?

Which of the following do you need, that you consider essential for your future business plans? Please select all that apply
	Good quality office space
	Somewhere to meet customers / suppliers
	Town centre location
	Out-of-town location
	Fast, reliable broadband connection
	Access to office facilities (e.g. printers, communications)
	Being part of a business community (i.e. not isolated)
	Flexible use of premises
	Low premises overheads
	Access to professional support and business services
	Provision of car parking for staff and visitors

Please use this space to specify anything else that is essential for your future business plans:

Work hubs can allow entrepreneurs or home workers the opportunity to rent desk space on a flexible basis, provide a business postal address, high-quality IT facilities, as well as opportunities to meet and network with other like-minded businesses. They can also provide easy access to business support and training from a range of agencies. It is possible that some businesses might have other premises or work space but would benefit from the sorts of services and facilities a work hub could offer.

On a scale of 1 to 5, where 1 means 'Not at all interested' and 5 means 'Very interested', how interested would you be in using the following types of services if available through a local 'work hub'?
		1 - Not at all	2	3	4	5 - Very	Don't know
	Meeting / conference facilities
	Mailboxes (or official business address)	1 - Not at all	2	3	4	5 - Very	Don't know
	'Hot' desks (i.e. desks available for hourly hire)	1 - Not at all	2	3	4	5 - Very	Don't know
	Virtual office services for handling your business calls, business mail and faxes	1 - Not at all	2	3	4	5 - Very	Don't know
	Book keeping / invoice production service	1 - Not at all	2	3	4	5 - Very	Don't know
	Virtual PA / secretarial services	1 - Not at all	2	3	4	5 - Very	Don't know
	Internet access / Wi-Fi	1 - Not at all	2	3	4	5 - Very	Don't know
	Printing and photocopying service	1 - Not at all	2	3	4	5 - Very	Don't know
	Marketing support	1 - Not at all	2	3	4	5 - Very	Don't know
	Access to professional business support and advice services	1 - Not at all	2	3	4	5 - Very	Don't know
	Catering facilities	1 - Not at all	2	3	4	5 - Very	Don't know
	Creche / childcare support	1 - Not at all	2	3	4	5 - Very	Don't know

Considering yourself or your employees, how likely would you be to consider using work hub facilities, such as for occasional, additional or alternative work space?
	Already use work hubs
	Definitely would consider using
	Fairly likely to consider using
	Neither likely nor unlikely
	Fairly unlikely to consider using
	Definitely would not consider using
	Don't know

What other type of facilities or services would a work hub need to have, to make it an attractive proposition for you?

Are there any other types of business support services that a local work hub could provide, that you would consider a benefit to your business?

Can you think of start ups, micro enterprises or other people in your area that would have benefited, or could still benefit, from the sort of high quality business space and facilities that a work hub would deliver?

Yes

No

Thank you!  You've reached the last page of the survey. Please now indicate whether you are happy for our clients at Devon County Council (DCC) to know you participated in this survey:
	I'm happy for DCC to know I participated and for DCC to see the answers I gave
	I'm happy for DCC to know I participated but they must not see my answers
	I wish to remain completely anonymous

Would you like your details to be passed on to other business support organisations in Devon that DCC thinks may be useful to your business?

Yes

No

With regards to the Devon Work Hubs project and this research, if necessary may we contact you again?

Yes

No

	Thank you - please provide your contact details:
		Name
		Company
		Email
		Telephone

Thank you for completing the questionnaire. Please now click on the SUBMIT button below to send us your answers.