Through the Best Value Performance Indicators, Councils (City, County, District and Borough) have the need for quantitative and qualitative consultation with their residents. Surveys are increasingly being used to assist in better informed policy decision making, the review of interest levels and/or need, and the assessment of the impact of Council policies and other changes.

We can offer different methodologies to Council's such as Citizens Panels, Focus Groups, Street Interviewing, Online Surveys, Postal and Telephone Research all geared to your particular consultation requirements for Best Value, budget and preference.

All Councils need to provide a consultation tool for matters such as corporate objective setting, user satisfaction, best value service reviews, best value general surveys and catchment strategy. Any such tool will also be available for specific strategy issues as necessary such as crime, transport, benefits, housing and planning etc. The specific objectives of such surveys would be to provide trend information and snapshot insights into specific topics of interest at any given time.

To discuss your requirements for local government research, please call Robert Rush on 01208 262000 or e-mail robert.rush@pfa-research.com.