PFA Research

PFA Research provides organisations with the essential market intelligence to allow them to evaluate, quantify and address their market and customers, using proven market research and consultancy practice.

Face to Face Research

Face-to-face market research involves engaging participants in the presence of an experienced interviewer.

Focus Groups

Focus groups provide your organisation with the perfect opportunity to allow group members to openly debate the issues.

Mystery Shopping

Mystery shopping provides customer feedback from the perspective of the researcher as the ‘customer’.

Telephone Surveys

Quantitative telephone surveys are designed for large sample surveys. We implement using computer assisted methodologies.