Face-to-face market research involves engaging participants in the presence of an experienced interviewer. The benefits include the more intimate engagement of the participant in the survey process. Moreon…
Focus groups provide your organisation with the perfect opportunity to allow group members to openly debate the issues, to freely express their ideas, beliefs, emotions or concerns and to make suggestions on how best to proceed. MoreFocus…
Mystery shopping provides customer feedback from the perspective of the researcher as the customer. Therefore mystery shopping provides a means to test and measure the quality of the service your organisation provides. MoreShopping…
Rapid expansion in the use of the Internet and the growth of e-mail communication offers your organisation the means to reach out to gather the views of customers or employees, through the use of online survey techniques. MoreOnline…
Postal surveys are appropriate for large sample surveys. We offer a full service including designing, printing and distribution of questionnaires, data entry and processing, through to analysis and reporting. MorePostal…
Quantitative telephone surveys are designed for large sample surveys. We implement using computer assisted methodologies (CATI) for the researcher to collect data in real time. MoreTelephone…
PFA Research Ltd, eCommerce House
